Frequently Asked Questions...

1. When should I turn an outstanding debt to your office?
2. How do I submit an account?
3. What are my chances of recovering my outstanding accounts?
4. Should I take sporadic payments?
5. What if I have a bad check?
6. When is old too old ?
7. When is small too small?
8. What if you can’t recover the debt?
9. What are judgments?
10. How will I know when or if you collect money on my account?

1. When should I turn an outstanding debt to your office?
   What are your payment terms? Do you have signed agreements? If the client has not paid thier debt within 60 days the percentages start to rise that they may never pay you. That account should be placed immediately.
   
   
2. How do I submit an account?
   Submitting your account has never been easier. Complete our submission form online here. Contact us directly for alternate options that are more acceptable to you. Client confidentially is priority.
   
   
3. What are my chances of recovering my outstanding accounts?
   There are several factors which influence the chances of recovery. These include the age of the account, the financial status of the debtor, whether or not you have the benefit of a personal guaranty or security interest, and your willingness to aggressively pursue the claim. While we have been successful in recovering claims that are several years old, typically the earlier a claim is placed with our office, the greater your chances of recovery.
   
   
4. Should I take sporadic payments?
   Think of it this way. Why are they not paying you balance in full? Are they stalling or are they honestly trying to pay the debt?
   
   
5. What if we get a bad check?
   Worthless checks are another huge warning sign. Make sure that you keep the original check unless the debtor is willing to pay the full balance including all statutory fees and costs.
   
   
6. When is old too old?
   There are many different answers but to keep it simple, if your account is getting over a year old you need to take immediate action.
   
   
7. When is small too small?
   Unfortunately in today's business there will always be that percentage of outstanding accounts that slip through the cracks. We have worked on many diversified account balances. Contact us today to discuss your special requirements.
   
   
8. What if you can’t recover the debt?
   You will have the opportunity to discuss further options at the point in time we have exhausted our efforts. Remember we work on contingency so if we do not collect the debt we have expended our time and energy into your account as well so every effort will be done to recover that debt.
   
   
9. What are judgments?
   A judgment is a legal document (a written Order) entered by the Court determining the legal liability of the debtor for the debt. It allows you to proceed with various post-judgment remedies to collect the balance due, including requiring that the debtor furnish complete financial information, garnishment of bank accounts or levying on motor vehicles or other assets.
   
   
10. How will I know when or if you collect money on my account?
    As a client, you will receive written or email confirmation of all payments received.